Delete your FlashRide account

This applies to both the FlashRide rider app and the FlashRide Driver app.

In the app

1. Open FlashRide (or FlashRide Driver) and sign in.
2. Tap your initial at the top of the screen to open Account.
3. Tap Delete account, then confirm.

Deletion takes effect immediately. If you are in the middle of a trip, finish or cancel it first.

Without the app

Email support@flashride.vip from any address with the subject "Delete my FlashRide account" and the phone number on the account. We will confirm the request with a code sent to that number and complete the deletion within 7 days.

What is deleted

• Your name and phone number.
• All sign-in sessions, on every device.
• Voice notes, pickup photos and cash notes attached to your trips.
• Your saved Home and Work places.
• For drivers: the application details and every uploaded photo and document.
• For drivers: vehicle details and last known location.

What is kept

Records of past trips (route, fare, and times) are kept for accounting purposes, with nothing left that identifies you. See the Privacy Policy for details.